プライバシーポリシー
JACPOTAUDIO LLC (hereinafter referred to as "our company") considers the protection of users' personal information an important responsibility in the sale of software synthesizers and various audio applications (hereinafter referred to as "this software") and related services (hereinafter referred to as "this service"). This privacy policy stipulates how we handle users' personal information in this service.
1. Personal information we collect
We may collect the following personal information to the extent necessary for the provision and operation of our Service:
User information:
Name (including nickname)
email address
Country or region
Purchase History
Licensing Information
Other information entered or provided by the User on the Service
Payment Information:
Credit card information, bank account information, and other payment information (which may be collected through a payment processing service)
Access information:
IP address
Cookies, web beacons, and other identifiers
Browser type and version
operating system
Access date and time, access source URL, referring page
Device information (device type, model, OS version, etc.)
Contact Information:
Inquiry Content
Inquiry date and time
2. Purpose of Use of Personal Information
We use collected personal information for the following purposes:
Activation, provision and management of the software
Management of purchase history, payment processing
Support for users and response to inquiries
Providing information regarding the Service (update information, campaign information, etc.)
Improvement and new development of this service
Analysis of usage and compilation of statistical data
Prevention of fraudulent use, security measures
Notification of changes to the Terms of Use and this Policy
Other purposes incidental to the above purposes of use
3. Provision of personal information to third parties
We will not provide users' personal information to third parties except in the following cases:
When the user has given consent
When required by law
When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.
1. When entrusting the handling of personal information to a third party within the scope necessary to achieve the purpose of use (payment agents, server management companies, email delivery companies, etc.)
In the event of business succession through merger, company division, business transfer, or other reasons.
4. Collaboration with overseas developers
We may sell the Software through overseas developers. In such cases, we may share your personal information (such as your name, email address, purchase history, license information, etc.) with the developer to the extent necessary for sales and support.
Regarding the handling of personal information by overseas developers
The overseas developers that we work with will handle users' personal information in accordance with their own privacy policies. Please check the websites of the relevant developers for their privacy policies. We will obligate the relevant developers by contract or other means to take appropriate safety management measures.
5. Management of Personal Information
We will properly manage users' personal information and take reasonable safety control measures to prevent unauthorized access, leakage, loss, damage, etc.
Use of encryption technology such as SSL (Secure Socket Layer)
Restricting Access Rights
Education and training for employees regarding personal information protection
Appropriate supervision of contractors
6. Disclosure, correction, deletion, etc. of personal information
Users may request the disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of provision to third parties of their personal information held by our company. When making a request, we may ask you to verify your identity. Please contact us at the following inquiry desk.
7. Use of Cookies and Other Technologies
We may use technologies such as cookies and web beacons for the purposes of improving the convenience of this service, analyzing usage, delivering advertisements, etc. Users can refuse to receive cookies by changing their browser settings, but in that case, some functions of this service may not be available.
8. Changes to this Privacy Policy
We may change this Privacy Policy from time to time in response to amendments to laws and regulations, changes in social conditions, changes in our business operations, etc. The revised Privacy Policy will take effect from the time it is posted on our website, etc.
9. Contact Us
For inquiries regarding the handling of personal information, please contact us at the address below.
JACPOTAUDIO Inquiry Desk
[Contact email address] info@jacpotsound.com
10. Language
This Privacy Policy was written in Japanese and may be translated into other languages. In the event of any discrepancy between the translated version and the Japanese version, the Japanese version shall take precedence.
2025.4.1 Established